It can be used to diagnose your device remotely in order to optimize device performance and give functional advice. Diagnoses can be requested for the following: How to get started 1.
Download the "Smart Tutor" from Google play store and install on our Android device. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.
Before you begin
Because it is depending on country 3. Enter the 6 digits connection code given by a tech expert. Once connected, a tech expert will diagnose your mobile. If you want to terminate "Smart Tutor", please tap "Disconnect" menu. Before the connection, ensure to check Wi-Fi availability for free support.
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Installing the App
Samsung Electronics Co. See more. Then tap Continue on your iOS device and follow the onscreen steps to finish setup for your iOS device.
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Make sure that all of your content transferred. Music, Books, and PDFs need to be moved over manually. Need to get the apps that were on your Android device? Go to the App Store on your iOS device to download them.
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Move from Android to iPhone, iPad, or iPod touch
Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. Before you begin On your Android device, make sure that Wi-Fi is turned on. Plug your new iOS device and your Android device into power. Use the code Enter the code on your Android device. Then wait for the Transfer Data screen to appear. Choose your content and wait On your Android device, select the content that you want to transfer and tap Next.
Finish up Make sure that all of your content transferred.
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If you need help with the transfer If you have issues moving your content, there are a couple of things that you can check: Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Restart both of your devices and try again.